We bought a Toyota Sienna from Big City Motors. I deeply appreciated the wonderful service I got from everyone there, particularly BJ Podhradsky. They were great to deal with. They were fair with the price. They asked if I wanted their financing, but were totally great when I declined. More than anything, I wanted to say that there was a minor issue with the car after I bought it, but BJ and everyone else at Big City Motors stood by what they sold. They not only addressed that issue, but they went far and above good service to what I would consider fantastic service. They solved that issue, did check ups, handled everything and more. I'm so impressed how they stood by what they sold after other places might have disregarded my concerns. I will definitely go to Big City Motors in the future whenever I am looking for another car. I give them my highest endorsement.
RIED FROM WATERTOWN
April 17, 2021
My son was looking to purchase his first car. He'd picked out several vehicles that he was interested in taking a closer look and possibly a test drive. We drove to Sioux Falls on a Saturday thinking that would be a good day to visit several auto dealers and get the help we needed to make a good decision. We drove to 5 different auto dealers in Sioux Falls to see the vehicles my son was interested in. Big City Motors was the only dealership where we were able to speak to staff and ask about the vehicle AND take a test drive. Thanks to Zach and Don for making my son's first car buying experience a positive and memorable one. If you are looking for high quality used vehicles and appreciate fast, friendly, quality service - make sure to include Big City Motors on your list of places to shop.
CRAIG FROM BROOKINGS
February 25, 2021
We were looking for a used Volkswagen Tiguan but could not find the right one locally. Big City Motors had the right trim we were looking for, but we were not sure about buying from so far away. We called and worked with B.J. who worked with us to understand about the car and decided to come up from Omaha and test drive it. This vehicle had the paperwork and receipts for all work done from the previous owner. It had one small problem that B.J. helped take care of for us, as they didn't want to sell the car with any issues. We were very pleased with the service, honesty, and how the sales personnel and owner acted with integrity. I would recommend taking a look at any vehicle on their lot and working with them for your next vehicle
MARK FROM OMAHA
February 25, 2021
What an amazing experience start to finish! BJ was amazing, he got in touch with me as soon they got a vehicle in that he thought I would love (he was right) I also worked with Don who was wonderful enough to take my crazy calls when we were getting financing figured out. Highly recommend this dealership!
CARRIE FROM SIOUX FALLS
February 02, 2021
We normally hate buying a new vehicle because it's usually a big hassle but this place was nice and relaxed with no pushing and they did everything they could to make it a hassle free buying experience. Thank you to Zach & Brad for all your help!! We will be back!!
PAULA FROM ALPENA
February 01, 2021
f you're looking for a good dealership that won't pressure you, be sure to stop by Big City Motors. They were patient, informative, and accommodating to myself and my family. Every single time I've bought a vehicle I've had an over zealous salesman making myself and my wife feel uncomfortable and rushed. That wasn't the case here and I couldn't be more delighted with the hospitality. I would absolutely stop by here if you're looking for a vehicle in the future.
January 25, 2021
5 out of 5 stars - Wonderful People to do business with! Thank you BJ for all your help and everone else that helped out. Car is wonderful and so far I have no complaints. I definatly recommend these guys
TIMOFEY FROM WASHINGTON
January 07, 2021
I live in Minnesota and, had to call Big City Motors when, I had first noticed 2016 CRV I was interested in.
I had already called other dealerships and, I can tell you the experiences were not pleasant so, I didn’t expect anything different when I decided to call Big City Motors.
Big City Motors turned out the to be totally different from my previous other dealerships calls. They understood what customer relationship is and, made my negotiations with them seamlessly easy. I felt like I was right there negotiating a deal even though I was four and a half hours away. I came in with my own finance but, I ended up going with Big City Motors because of how their commitment to make sure I got a fair shake.
Great people to deal with. I recommend to anyone buying a vehicle to consider them.
MATTHEW FROM MINNEAPOLIS
December 31, 2020
I cannot rave enough about our experience with Big City Motors!!! My fiance and I were looking for an AWD vehicle with 3rd row for this winter and this was our first stop. We were approached by BJ and he casually gave us the rundown on their 3rd row AWD vehicles. We felt absolutely no pressure to buy and, in fact, BJ offered to run VINs on a vehicle even if it wasn't going to be sold by him!! Well after looking at other lots, we came back to Big City Motors because of their approach!! We love our Buick Enclave and will be doing our business with them again next time!! Thank you so much to BJ and the Big City Motors team for their personable and low pressure approach!!
November 19, 2020
City : Sheldon
State : Iowa
Your Testimonial : These guys were great! I bought a 2018 Chevy Malibu from them. I worked with Zach and he was very informative, honest, and helping. Every question I had was answered and he was very easygoing. I didn’t feel pressured into a buy at all. The car is a Gem, and I love it! Definitely recommend dealing with these guys! Thanks again Zach, and Big City Motors staff!
October 09, 2020
City : Saint Joseph
State : Missouri
Your Testimonial : Purchased a 2013 Chevy Silverado from Zach and everything he told me about the truck was true . They had the truck checked out before I got there and not only was it a great looking truck but mechanically sound . We were treated professionally and it was very obvious they go the extra mile to make sure you are pleased with your purchase! Thanks Zach you're certainly a great asset to Big City Motors!
October 03, 2020
I purchased a 1985 Jeep CJ-7 from Big City Motors. Right from the beginning Zach, Don and Rod went above and beyond to answer all my questions. Im located in Ohio over 800 miles away. Zach happily sent me endless pictures to try and ease my mind about a vehicle I couldn't see in person. From there Don and Rod walked a nervous buyer thru the process and even assisted me in finding the best value in financing and auto transport. When the Jeep arrived, I couldn't have been happier. It was not only nicer than I expected but nicer than I even hoped for. They included allot of extra parts with the Jeep that I was thrilled to get. It was a scary experience to buy something that expensive ( which was actually a great price for the jeep) sight unseen but I couldn't be happier with my purchase before , during and after the sale. I would defiantly trust them to send me another car. Thanks for all your help guys!
August 28, 2020
I would like to throw out a big thank you to Don and BJ at Big City Motors. They were very professional and friendly with the business transaction. It really was the best experience of purchasing a vehicle I ever had. I would recommend Big City Motors to anyone.
Richard from California
August 28, 2020
We bought a 2012 Lincoln Navigator. It’s in excellent shape. They treated us like we were family. They checked the car out for us from top to bottom. The service was excellent. I will send anyone I know that’s looking for a great vehicle to them. Thanks again for your help.
July 23, 2020
Just wanted to give a shout out to Zach and Don. We are very satisfied with the 2017 Tahoe. You guys were friendly and professional. Can't wait to head south this winter in the new rig! Once again, we highly recommend Big City Motors and their friendly staff. Jim & Peg
Purchase Date : 05/22/202
Jim and Peg
July 06, 2020
I recently purchased a Scion FR-S and my experience with big city motors couldn’t have Ben easier. Staff was very lax and made buying a car less stressfull.
May 13, 2020
I bought a Buick LaCrosse from Rod W at BIG CITY MOTORS In Sioux Falls without seeing the car for myself first. I TRUST him and his crew , I had complete confidence in them. I am thrilled with the looks of the car, the perfect interior which is sharp and it floats when I drive down the road. I have known Rod W since Lincoln Highschool when we cruised the loop . He was a good guy then and he’s a great friend still today. He’s a successful , honest businessman that has a warm, caring heart. He works 7 days a week to make his customers happy. If he doesn’t have what you want on his lots, he will work hard to find it for you. Support local businesses and help stimulate the economy, go to Big City Motors . I love my new ride, time to cruise the loop again! Thank you so much, Lisa and Bruce Smith Dakota Dunes,SD
May 04, 2020
My experience couldn’t have been better while purchasing my SUV. Zach made it very easy, and simple. I was out of there in less than an hour. Also the staff was very laid back and welcoming. Will encourage anyone to purchase from them. Thanks again Zach and crew.
April 20, 2020
I purchased a 2014 Impala LTZ from Zach at Big City Motors in April and I love the car and everyone at Big City Motors treated me great. If you are looking for a great vehicle stop at Big City Motors.
April 20, 2020
Yesterday my Son and I made our 4th Purchase at Big City Motors. I went there a few years ago and the service was very Friendly and my Son and I did not hesitate to go over120 miles yesterday to find him a Good, Dependable vehicle. For his Job he travels many miles and I knew we could drive away in a Dependable Vehicle for him. Thanks to ALL the Staff who helped us Drive away in a new vehicle yesterday!!!!
March 13, 2020
Thanks Rod for the amazing help today. We love our new vehicle. Anyone looking for a vehicle, I suggest you start at Big City Motors, Sioux Falls. They go above and beyond to help you find the right vehicle for you. The whole staff is fantastic to work with.
February 29, 2020
Can’t say enough great things about my experience with Big City! From BJ and Zach (Sales) to Brad (Sales Manager), Don (Finance), and Rod (Owner), they were all top notch in my trading one loved classic vehicle for a new loved classic! If you’ve ever been put off by a car buying experience, I highly recommend stopping by Big City and striking up a conversation with any one of the crew... You’ll notice the difference!
September 23, 2019
Our buying experience with Rod and Demien at Big City Motors was a very pleasant, low pressure experience. We didn't run into any of the back and forth negotiation (a/k/a I have to talk to my sales manager) stuff that some of the dealers put you through. Thanks to both of you! We love our Traverse!
Leroy and Kim B. - Tea, SD
Chris Cluts is the best!!! I live in California and am moving to South Dakota in a couple months. I saw a car online that I was interested in and contacted the dealer. Chris worked very hard to help me obtain the vehicle, walking me through what needed to be done on my end. I could not ask for any better service. I highly recommend Chris and Big City Motors
May 06, 2014
This was by far the best car buying experience I have ever had. The description of the vehicle was right on. The van was super clean inside and out. The staff was very helpful and friendly. I would definitely buy from this dealer in the future!
February 18, 2013
The Jeep arrived safe and sound this morning.
It's a little nerve racking buying a vehicle sight unseen, even an old Jeep that is just gonna sit up north at an airport. But you description of the vehicle and its condition was very accurate. The Jeep is clean, straight and solid just as advertised, The truck driver commented that it was the nicest older Cherokee that he has ever seen.
Thanks again for all of your help!!
December 03, 2012
Great help and respect from the gentleman I worked with!! No pressure sale and he did everything in his power to make it a painless easy process. Give these guys a shot, they wont do you wrong!
February 14, 2012
Just want to say thanks for the great customer service that my husband, James and I received from Rod when we bought a 2002 Chevrolet Silverado Z71 a couple months ago. We were so impressed that we sent our daughter Jessica there. She recently had a bad experience with a car dealership. She too received outstanding customer service from Randy. Randy made sure that she bought a car that she could afford, not just a car so he could sell her one. We will definitely be sending all of our friends and family to Big City Motors on 12th street whenever they are looking for a car!! Thanks again!! You guys are outstanding!!
July 20, 2011